Maintenance and support

Our maintenance and support services focus on keeping IT systems secure and up-to-date to ensure maximum performance and security. At CareForce One, we attach great importance to a close and trusting cooperation with our customers, which is characterized by service and availability. Just ask yourself how many maintenance contracts you have with a variety of different suppliers ... it's easy to lose track, isn't it?

Components of the Maintenance and Support module

License Management (BRISTOL Company Global)

Investing in software licenses and IT hardware involves a lot of work and maintenance. Our 'Company Global' license management is based on a modular principle. All maintenance services for the various solutions in your heterogeneous IT security landscape are combined in one contract and synchronized over time. Our experienced CareForce One™ team will be happy to plan this contract together with you.

Updates and upgrades

We offer you regular updates of your IT systems to close security gaps, improve the performance of your systems and make optimum use of new functions. Our experts ensure that upgrades and updates run smoothly to minimize interruptions to your operations. This ensures that your systems are up to date and that you can benefit from the latest technologies and functions.

Internal support

Our friendly and professional support team offers you solutions to technical problems as quickly as possible. We live our philosophy of "reassuringly familiar, refreshingly human" and attach great importance to personal contact and a trusting relationship. Our experts are available by e-mail and telephone and can also access your systems remotely if necessary to provide you with direct assistance. If a personal visit is required, we are of course also available on site.

Support ohne Wartungsvertrag
BonD – BRISTOL on Demand

No matter when and where your malfunction occurs, you need help as quickly as possible! This is where CareForce One™ with BRISTOL on Demand comes into play - experienced consultants from the BRISTOL GROUP as a 'rapid response force'. Even without a maintenance contract and outside business hours*, we are at your side by phone, remotely or on site to solve the problems that have occurred as quickly as possible and thus restore the secure operation of your network.

Product migrations

When migrating to new hardware or products, you benefit from seamless transitions and minimal downtime. Our experts analyze your requirements, carefully plan the migration and carry it out using our best practices. Our aim is to provide your systems with the best possible protection and ensure that all security components in your IT infrastructure function optimally.